Crystal Reel Quest collects limited information so we can provide a stable, secure social gaming experience. This document explains what we gather, how we use it, and how you can exercise your rights.
Information collected: when you create an account we store your display name, email address, and optional profile avatar. Our servers automatically log anonymous analytics such as device type, browser version, screen resolution, referring URL, and session length. If you submit a support request or partnership inquiry we retain the message and any attachments so we can respond.
Cookies: essential cookies keep you signed in, remember language preferences, and protect forms from abuse. Optional analytics cookies help us understand which games are popular and which devices need optimization. You can clear or block cookies in your browser at any time, though some site features may require them.
Use of data: account information enables personalized dashboards, friend invites, and service notifications. Aggregated analytics guide product planning and bug fixes. We never sell personal data or share it with advertisers. Infrastructure partners such as hosting providers, email services, and analytics tools process limited data under confidentiality agreements.
Storage and retention: information resides on encrypted servers with access restricted to trained team members. Support conversations are retained for up to twelve months. Aggregated analytics may be stored longer for trend reporting. We regularly review logs and purge data that is no longer needed.
Your rights: you may request access, correction, or deletion of your personal data by emailing privacy@crystalreelquest.com from the address tied to your account. We respond within five business days and will confirm once the request is fulfilled or explain if additional verification is required.
Policy updates: we may revise this document to reflect new features or legal obligations. Continued use of Crystal Reel Quest after an update constitutes acceptance of the revised policy. Please review this page periodically to stay informed.